Product + UX Narrative Strategy
Most AI products launch with incredible capabilities, but fragmented experiences. Without a clear throughline across onboarding, UI copy, and feature flows, even the most powerful tool can feel disjointed.
This service shapes how people understand, interact with, and trust your product from first click to long-term use.
Ideal for: Product and design teams shaping novel AI tools, early-stage startups turning ideas into interface logic, and founders ready to align their UX, brand and behavioral strategy across the product ecosystem.
Tier 1 - UX Foundations Kit
CAD $1800.00 (+ applicable taxes)
For teams seeking clarity in structure and user flow for early-stage products.
Includes:
60 minute kickoff consultation (free with package)
Information architecture mapping: A simplified layout of key product sections and navigation flow to clarify structure and reduce user friction.
First-use narrative + onboarding logic: A strategic outline for introducing your product in a way that educates, engages, and retains new users.
Key journey flows: Defined interaction pathways (e.g., input → output → re-engagement) that highlight essential product behaviors and user goals.
UX copy audit & rewrites: Review and refinement of existing UX copy to ensure clarity, tone consistency, and ease of understanding.
Core interaction strategy doc: A short guide outlining how your product communicates and behaves across the key stages of user interaction.
Tier 2 - UX Interaction Kit
CAD $3299.00 (+ applicable taxes)
For teams shaping distinct user identities, behaviors, or brand-based UX.
Includes Tier 1, plus:
User archetype & behavior mapping: Profiles of your primary user types, including goals, triggers, and pain points to inform UX decisions.
UX tone guide + messaging scaffolds: A flexible reference for writing consistent interface copy aligned with your product’s personality and values.
Strategic microcopy (UI text): Precision-crafted snippets for tooltips, CTAs, input helpers, and system responses—anchored in empathy and usability.
Multi-modal UX logic: Guidance on structuring consistent experiences across chat, voice, or hybrid interfaces.
Narrative framing for AI agents or systems: A clear explanation of how your AI system "shows up"—tone, role, constraints, and personality cues across touchpoints.
Tier 3 - UX Definition Kit
CAD $5299.00 (+ applicable taxes)
For teams ready to unify and scale their product, UX & behavioral strategy across the brand ecosystem.
Includes Tier 1 + 2, plus:
End-to-end UX narrative playbook: A comprehensive guide aligning product purpose, user behavior, and interface tone across the full experience lifecycle.
Adaptive interaction patterns: Frameworks for tailoring UX based on user state, history, or context (e.g., confusion, success, churn risk).
Scalable messaging system: Modular content for onboarding, documentation, tooltips, and feature rollouts. Designed for team reuse and long-term growth.
Strategic naming conventions: A naming logic for product features, flows, and system elements to ensure clarity and coherence across teams.
Narrative audit (current vs. vision): A gap analysis showing where your current UX and messaging diverge from your ideal product narrative, with recommendations.
Frequently Asked Questions (F.A.Qs)
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This service works best once you have a working prototype, MVP, or defined user flows. It’s ideal before or during alpha/beta launch, when your core logic exists, but needs clarity and polish.
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It’s narrative strategy for UX, not wireframing or UI design. We’ll map tone, microcopy examples, flow logic, and user guidance strategies, but not build Figma files or developer tickets.
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Yes. Naming is often part of creating clarity, so if we’re building a UX story, we’ll also define consistent labels, headings, and metaphors to reduce friction and cognitive load.
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AI Prompt Design focuses on agent interaction systems (e.g., chat flows, LLM prompts, memory context).
This service is broader: it includes product surface copy, onboarding language, navigation cues, and experience tone for any interface, not just AI interactions.
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Yes. Deliverables include a shareable guide with sample copy blocks, tone strategy, user-facing language patterns, and product messaging anchors. It’s meant to help your team stay consistent — even across updates and handoffs.